ABOUT TUFF TOE
Tuff Toe ™ Inc. started as a garage business in the mid-1970’s and has grown into the largest pitching toe manufacturer in the world. We still keep that small-time garage business attitude when dealing with our customers whether you are Nike, a major University, or a regular guy who is hard on his boots.
Tuff Toe ™ is used by every Major League Baseball team and many Collegiate baseball and softball teams across the United States as well as our Olympic Baseball and Softball teams. Ten years ago we expanded into boot protection for those hard-working men and women who tear out the fronts of their boots. Over the years we have continued to develop new solutions for everyday problems. We are happy to be another piece of equipment for mechanics, roofers, masons, carpet layers, plumbers, welders, miners, and construction workers.
The only way to make a garage business into one that does business all over the world is a trail of satisfied customers. Our excellent customer service is the backbone of our success. If you are not satisfied with one of our products or services please contact customer service so we can take care of you.
Our goal is to deliver the finest product at a very competitive price in a timely manner while striving for complete customer satisfaction. If you would not refer us to a friend please call (800) 888-0802 and speak to a customer service representative about the situation.
FAQ’S from the tuff toe site
Q: Where does Tuff Toe ship from?
A: Anaheim, CA 92807
Q: What is your return policy?
A: See our return policy on our home page under Information. Tuff Toe Inc. will replace any item purchased from the website within 30 days of the order date with the following stipulations:
- The customer is subject to paying all freight charges.
- The unit is defective.
Products must have been purchased directly from Tuff Toe, Inc.
Q: How do I carry Tuff Toe products to sell?
A: Any brick and mortar retailer with a valid resale certificate can apply for account set up at email@example.com.
Q: Where can I find the application instructions on paper?
A: You can print the instructions for Tuff Toe
Q: Will Tuff Toe bond to itself?
A: Yes. Just sand the existing Tuff Toe, wipe with rubbing alcohol or other solvent and re-apply.
Q: What if I have spots where the Tuff Toe didn’t cure?
A: This is usually due to failure to ‘equalize the cartridge’. To fix just remove the uncured portion of the Tuff Toe and re-sand the area that needs more material including the surrounding Tuff Toe, and clean with solvent. Use another mixer tip (we provide three) and dispense a 2” line of Tuff Toe onto scratch paper in order to ensure that side A & B are reaching the tip at the same time. Apply Tuff Toe to the sanded area and it should cure.
Q: My boot has a hole with the steel toe showing. Can I cover it with Tuff Toe?
A: Yes. Sand the steel and the leather toe cap. Apply a coating of Tuff Toe over just the exposed steel portion on both boots. After this is set up change mixer tips, dispense an inch line on scratch paper to make sure A and B are reaching the tip at the same time, and apply a coating of Tuff Toe over the entire toe cap. You will get a double coating on the formerly exposed steel toe area where you abuse your boot the most. Make sure to use all of the Tuff Toe for one pair of boots.
Q: Is the Tuff Toe safe for firemen?
A: Tuff Toe has passed the NFPA 1971-07, 8.11 modified melting test. This means Tuff Toe did not melt or drip at 500 degrees F when exposed to that temp in an oven for 5 minutes. The flashpoint for cured Tuff Toe is 742 degrees F. We have many firemen wearing Tuff Toe without incident.
Q: Is Tuff Toe safe around electricity?
A: Yes Tuff Toe passed the NFPA 1971-2007, 8.32 & ASTM F2412 which means Tuff Toe does not conduct electricity. Some folks use Tuff Toe to insulate wiring.
Q: Is Tuff Toe waterproof?
A: Yes. Many folks have fixed fishing waders and covered the welts of their boots for protection. Tuff Toe passed NFPA 1901-07, 7.10.17 water penetration test. No water shall penetrate.
Q: Are there other uses for Tuff Toe?
A: The Tuff Toe is designed for abrasion, water, and chemical resistance. Although we can’t guarantee effectiveness we have heard people using Tuff Toe as an adhesive, sealant, rubber repair, leather repair, upholstery and luggage repair, auto bumper patching, wire insulation, tire repair and more.